Answer:
In the company where I work has an itemized bill, now with Sprint / Nextel can go online for a year and look back on any bill that includes data records. Call customer service / billing for your cell phone company ...
In most states, is a version of the Management Committee. He sent the forms to fill out, and maybe a few years someone will contact you about your immediate problem.
State agencies are not very active in the water and electrical services.
I am currently having the same problem. I've been told to contact the FCC, my state attorney general and the Better Business Bureau (depending on your problem.) Hope this helps and best of luck dealing with your problem ...
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